Christian Dior Perfumes - New York, New York

Helen Smith

So disappointed in Dior. They are online on a point system for members. You spend lots of money on their products and say you’ll receive gifts. I’m a platinum member this year. They sent me an email today about my holiday platinum gift to go redeem it when I did. It says they’re out of stock until March and you may not get it if they don’t get anymore. What kind of service is this!

DISAPPOINTED
HELEN PATEL SMITH

Cc

Customer service has to be one of the worst that I have ever experienced! Getting a hold of an agent/ambassador took approximately an hour on the phone. Then, I was asked to answer a survey to return an item, which took a while. I’m still waiting for my refund to be issued even after the item has arrived to them. The so-called ambassador has not replied to my message. I would hate to go through this again, so I would avoid purchasing anything online. I expected the service to be WAY better than this!

Li NY

Online store dior.com terrible doesn’t respect customers. I didn't believe negative reviews until it happened to me. disgusting service. my order was out for delivery, but DIOR requested the delivery company to return my order back to Dior. just like that without explanation !!!!

Sophia Kim

Exceptional service begins promptly from the doorman to personalized service from floor to floor at this Dior flagship. I am a great fan of Dior & have always experienced great care particularly from their fine jewelry department. Every visit is truly enjoyable.

Aladdin Dimagmaliw Jr.

Wrong address and was directed to 59th Street and 5th Ave

THIS ADDRESS IS UNDER CONSTRUCTION!!!!!

glamsense divas

I love shopping there. The only thing is parking, so find a parking then walk to store.

Joshua Sanchez

I LOVE FONDING OUT THAT I AM THE REAL CHRISTIAN DIOR AND MY NAME IS APOLLO

Tom Huffy

love this place some much to choose from